A quick look at the Foscam FI8918W - Gadget Victims

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A quick look at the Foscam FI8918W

My FI8918W has arrived and I had a quick look at its most noticeable differences with the previous model...



The package transited quite quickly from China to Ireland, taking just 4 days. But once in Dublin, it's not yet in your hands...Customs sat on it for 5 days: the time for me to receive by mail a VAT notification from the Tax Office (applied on any import over €22). 
So the final cost was €90.69 (€69.99 initial price +14.7€ 21% VAT + 6€ bakshish to An Post).







Comparing the FI8918W with my old non-logo-but-Foscam-built FI8908W(yeah, things became a bit complicated over time with the FI8908W's, I'll develop in another post...):

On the left, the new FI8918W has a larger and oval base, which is its most visible difference, but also a microphone hole relocated on the base of the camera (just over the logo) instead of the sphere. The troublesome blinking LED has been relocated to the back and replaced with an extra IR LED.

On the right now, the rear panel of new FI8918W shows a network light (green), a power light (red) and a MIC input jack. The I/O connector is gone, so no more interfacing external alarm equipment. 


But there's one subtle difference that is worth noticing: the screw thread on the bottom is no longer standard, so it will only fit the bracket provided and not the usual camera tripods (thanks Randy for the heads up)




My FI8918W came with the Firmware version 11.22.2.23 and WebUI 2.4.18.14. This later is similar to the current WebUI on FI8908W, so I should not expect any difference browsing the interface... but there are some:


For some reason, the option "Go center on boot" is not present, but a simple workaround is to use the CGI command
http://[ipcam]/set_misc.cgi?ptz_center_onstart=0
Update: with the shipping firmware, this settings is not persistent. When powered off, the camera will rotate again. I will inform Foscam of this bug.

In the ActiveX interface, the icons that were controlling the relay in the "For Operator" area, are now used to turn off or turn on the IR LEDS, a feature often requested by FI8908W owners! Also, in the "For Visitor" section there is an option to disable the annoying pop up of an Explorer window each time a video is saved.


I had a quick look at the FTP settings, but there is still no possibility to set a unique file name or a file-naming loop to limit the quantity of pictures being stored. Foscam is aware of that request so it may come in the future.








Picture quality: Sorry, the trees are still pink!
There's no visible change in the picture quality, especially on the colour rendering. No switchable IR-cut filter.


Sound quality: Now we're talking!
Something the engineers realized early was the very poor speaker quality of their FI8908W, and they even added a Speaker output jack in the later generations. However the incoming sound quality was also strongly affected by statics, making the dual-audio function useless. 

This all has changed with the FI8918W, and it is the most remarkable improvement: the speaker output is loud and clear and no more distorted! Also, the incoming sound quality is better*, with less noise probably due to the relocation of the microphone. The connectors for auxiliary microphone and speaker are still a welcome addition but it is now thinkable to use the dual-audio function to chat  remotely with people using the embedded equipment.

In conclusion:
The FI8918W is a clever evolution of the FI8908W. It is priced in the same area. For the moment it comes exclusively branded with Foscam logo, so no bad surprise when purchasing.

++
- Network led relocated to the back
- IR LEDs can be turned off
- Remarkable improvement in audio quality IN and OUT

--
- no improvement in colour rendering
- no more relay control
- cannot be mounted any more on standard camera tripods
- some reports of weak microphone*


* Foscam came up with a procedure to boost the microphone sensitivity. Apparently the early FI8918W have this problem. This requires opening the camera (voiding the warranty...) and should be considered only if returning the camera for exchange is not an option.
I've stored the PDF document with the procedure here (Thanks Michael for providing the file!)

121 comments:

Unknown said...

Hi Bubbah, I have the new fi8918W. I sent this command:

http://[ipcam]/set_misc.cgi?ptz_center_onstart=0

and verified it with /get_misc.cgi. However, camera still centers on reboot or power failure. Seems like the firmware ignores the onstart setting. I've also tried 1, 254, etc... no joy. If you've had better luck, let me know! No firmware updates for these yet that I can find on foscam.com.

Bubbah said...

Hmm, you're right actually.Same thing for me.

Unknown said...

Thanks for checking on your end, too. I sent a polite email to foscam mentioning the issue. I'm sure they are busy, but if it's a quick fix, they may put something into a future firmware update I suppose.

Unknown said...

I think these wireless ipcams should include wifi repeater function.

BF said...

Will the Fi9818w "plug" into the WEB UI for the Fi9804w and Fi9805w? I am about to buy one and was hoping so but think I am out of luck on this one...

Thanks

Unknown said...

Anyone has problem removing camera 6 to 9 in the Multiple Device setting?

Unknown said...

First of all i think this is a good value for money product!

I think i found a bug: The IR night-fission is turned off when first motion detection is detected, even if IR is set to on.

My alarm service settings are:

Motion Detect Armed is set to enabled
Motion Detect Sensibility is set to 5
Send Mail on Alarm is set to enabled
Upload Image on Alarm is set to enabled
Upload Interval (Seconds) is set to 5
Scheduler is disabled.

Can anybody confirm?

Bubbah said...

@Harm
I think you're right. I turned off the light and let the motion alarm do its job. When reviewing the pictures, every 3rd picture is dark, so not using the night vision.

Unknown said...

There is a update available @FOSCAM that will fix this prblem.

http://www.foscam.com/down/FI8918%20FI8918W/FI8918%20FI8918W%20sw%20upgrade%20package.rar

bssrbn said...
This comment has been removed by the author.
Unknown said...

The FOSCAM have a problem with firmware held on scanning Wi-Fi network. My FI8918W made connection only once in wi-fi,then nothing!!! I called support and they told me it is a firmware or hardware problem. wombat

Anonymous said...

@Harm
I can confirm the same IR-LED automatic on/off issue as you have reported. I installed the latest Web UI Version 2.4.18.15 today. However I still have the same problem. IR-LED goes on and off by itself after each record. Could you fix it?

Anonymous said...
This comment has been removed by the author.
Anonymous said...

Just recognized the function "Restore Factory Settings" and "Reboot Device" are not working anymore with the new Web UI Version 2.4.18.15.

Update:
After reset (unplug power adapter for a few seconds) this issue was solved.

However, IR-LED issue is still the same problem.

Unknown said...

@Matt

Indeed the WebUI update (2.4.18.15) didn't fix the issue. Still when motion is detected by the cam IR leds are going off.

mick said...

Never had an old Foscam, but the Audio of the FI8918W is just terrible. Low volume, muffled and static make it unusable. Maybe mine is faulty but others seem to be having the same problem
http://foscam.us/forum/fi8918w-audio-level-way-too-low-t76.html

Bubbah said...

@Michael
The FI8908W microphone was an absolute disgrace compared to FI8918W, but I reckon that the sensitivity could be better. However I can have a two-way conversation remotely which was impossible before.
There's a bit of static in my case, but far less than with the old model. You should try to put the camera away from other electrical devices, and test it also on its own socket, not on a stripe.
It wonder if the quality could improve if plugged to the Ethernet rather than Wireless. Just ideas, I didn't compare these situations yet.
Do not hesitate to write to Foscam. Hopefully they will be able to boost the microphone with a fw update...

Roy said...

"TY said...

Anyone has problem removing camera 6 to 9 in the Multiple Device setting?"

Yes, I have the same problem. I had to do a factory reset to get rid of camera 6.

mick said...

I got a reply regarding the audio already. One batch of the new Foscams are apparently faulty. The fix involves changing out a resistor and reversing the polarity of the mic connector. They sent me a pdf with detailed instructions if I wanted to do it myself or offered to fix it for me (which would obviously involve returning it through the e-bay dealer). I'll probably have a go at it myself.....

Anonymous said...

@Michael
Thank you for the information. That is interesting. The Serial number range of the batch would be helpful. Is there a possibilty that your share the PDF-Document? Via E-Mail or download area?

Bubbah said...

@Michael,
if you can forward it to me bubbah@gadgetvictims.com) I'll add it to this post.
Thanks

Anonymous said...

Michael,

Can you post that data? I have the same issue and I would like to repair it myself.

Thanks,
Pete

Bubbah said...

I've sent a request for that document to Foscam.

mick said...

I sent the pdf to Bubbah but the procedure looks pretty straight forward: if R32 on the PCB is a 47k resistor it needs to be replaced with a 2k resistor. I'm not really into SMD soldering, so I'll probably just solder the 2k resistor on top of the 47k resistor.
The other thing Foscam suggests is to change the polarity of the mic connector i.e. cross the red and blue wire. Nor sure what this is supposed to achieve though.

Bubbah said...

@Michael,
Thanks Mike, I update the post above with a link to this document.
I'll check my model just in case, I guess that the non-defective cameras would have the documented fix already in place.
So much for my resolution of not dismantling this one before a week or two...

Andy said...

Does anyone know of a way to embed the video from this camera in to a webpage? There is nothing in the instructions that suggests this is possible and only indicates it can be viewed from the built in web UI. But the 3rd party apps for controlling cameras of this type seem to work and have their own UI so I would think this would be possible.

Any ideas?

Anonymous said...
This comment has been removed by the author.
Unknown said...

Great to see that now you can use the plastic cover when changing the optic for a better one. In old FI8908 when you change the lens the plastic piece couldn't be used, but now (at least mine) has no glue so its freen to change the lens and use the white cover to put it on again.

Unknown said...

@Andy

Read following guide done by Bubbah:
http://www.gadgetvictims.com/2009/07/foscam-ip-camera-part-two.html

Andy said...

@max

Thanks, was helpful, but I couldn't get it to wok in my application. I am using an iPhone universal remote app called iRule (check it out at iruleathome.com), it controls all my home theater gear. It also allows the embedding of web pages, I use it successfully to embed Signal server running on my PC to control iTunes throughout my house.

I tried a couple different things: http://ipcam_url/live.htm did not work so I tried http://ipcam_url/live.htm?user=username&pwd=password

Same result. I am able to paste http://ipcam_url/live.htm in to my iPhone Safari browser, it then prompts for username and password, and then works like a charm.

Any thoughts?

Also, are there discrete commands for IR On and Off as well as the Pan? I can use iRule to send these commands and just build my own GUI with it which is the goal in my home automation project.

Thanks for any support you can provide, this site has been extremely helpful so far.

Anonymous said...

@Andy.
Have a look into this document:
http://www.banze.net/phpmyfaq/Handbuch7links.htm#LinkTarget_2026

You will find more/other CGI versions in the internet.

Try:
http://xxx.xxx.xxx.xx/videostream.cgi?user=&pwd=&resolution=32
or
http://xxx.xxx.xxx.xx/videostream.asf?user=&pwd=&resolution=32


IR Off:
http://xxx.xxx.xxx.xx/decoder_control.cgi?command=94

IR On:
http://xxx.xxx.xxx.xx/decoder_control.cgi?command=95

Unknown said...

Is it possible that a new firmware solves the problem with the microphone low sensitivity?

mick said...

@ max: don't think so. It is a hardware issue. I have in the meantime changed the wires of the mic and put some pencil lead across the R32 resistor. Slight improvement while I'm waiting for the new resistor....

Βασίλης said...

Can someone upload the updated webUI (http://www.foscam.com/down/FI8918%20FI8918W/FI8918%20FI8918W%20sw%20upgrade%20package.rar) on a file sharing service? I can' t in any way download it from foscam.com.

Thank you in advance.

Andy said...

I am not getting any audio that I can tell from my camera. I don't see anything in the GUI to enable it so I am not sure what the issue is. I have upgraded the firmware:

Device Firmware Version 11.22.2.23
Device Embeded Web UI Version 2.4.18.14

to the latest versions available form Foscam.

Any ideas there?

Unknown said...

@Michael

Could you pls show some pictures once you have solved the mic problem?

dandarty said...

For some strange reason, I cannot get my cam to work wirelessly. I've followed the directions and have tried every combination of encryption with no luck. I'm using an older Linksys WRT54GS router and I'm leaning towards the router as the issue. Can anyone confirm your success using my router model?

I've pretty much confirmed that I have a legit FI8918W and have successfully set it up via lan to view remotely online. Just can't get the WiFi up.

Thanks in advance!

Unknown said...
This comment has been removed by the author.
Unknown said...

@Dandarty

I have a WRT54GL working perfectly. Just try to configure the router without any security, no wep, no wpa. If it works, try with WPA2/AES.
Also be sure to assign an ip, don't use DHCP server. Fro gateway and dns server, use router ip.


good luck.

dandarty said...

@max

I have the WRT54GS model. It will not allow me to use the router IP for the gateway and/or dns server.

I disabled security and still had the same issue. This router is at least 10 years old and it seems it might be time to upgrade. Shame though; it has been a great router up until this issue.

Thanks for your help.

Bubbah said...

Make sure to enable the ssid broadcast mode on the router. The ipcam cannot connect to hidden ssid's

Unknown said...

did anyone solve this problem jet ?

The IR night-fission is turned off when first motion detection is detected, even if IR is set to on.
Device Firmware Version 11.22.2.23
Device Embeded Web UI Version 2.4.18.15

Unknown said...

@ eddy

I contacted Foscam about the IR issue with motion detected and they confirmed it was a bug. The reply I received 22 Oct was:

>Yes,there is a bug in the software.
>Our engineers are fixed that now,they are testing the new firmware on our cameras now.
>We will release it as soon as possible when test pass.Then load it to our website for users to upgrade.

Unknown said...

oke, thanks.

Unknown said...

I have changed the polarity of the mic and it improves the audio level enough to hear, not too loud but enough.

I'm not prepared to do a solding the 2k resistor, maybe I'll try if somebody explains the results.

dandarty said...

@Bubbah

Wireless SSID Broadcast is/was enabled. The issue remains. Do you think it is the router or the cam unit itself?

Bubbah said...

@dandarty
I have a pretty old router myself (Linksys WAG200G) and the camera works fine with it.
If you have a wifi dongle you could test from a PC maybe. In rare occasions (mostly on clones of Foscam from DX) there were issues with the antenna connection inside the camera and it only worked sitting beside the router...

dandarty said...

@Bubbah

Thanks for the info. I am sending the FI8918W back for a full refund. I purchased it through Amazon.com and I'm wary about its authenticity. The box, stickers on the camera and the UI all match perfectly to a real FOSCAM but this issue leaves me to believe otherwise. Better to be safe than sorry.

Thanks to all that chimed in with their $0.02. Great community here!

rafinus said...

Hey guy, we know if this model are avaliable in DX? and what the sku.
thanks

Bubbah said...

@rafinus,
I believe they will not sell this until some obscure clone is released. They only sell look-alikes of the older fi8908w

Unknown said...

I see that Foscam have released a new software upgrade package for the FI8918W today. I am travelling this week so cannot confirm whether the issues are fixed myself in my own camera.

http://www.foscam.com/dow.asp?anid=6


The readme of the firmware package is below.


CAUTION:
Pls make sure that your camera is FI8918W,not FI8908W.They are two different kinds of camera.
The firmware is for FI8918W,if you upgrade the firmware wronly for FI8908W.
Your FI8908W must be crashed and need send to repair.

The new firmware version is:
System firmware:11.22.2.29
WebUI firmware:2.4.18.15

New feature in this firmware:
1)Restore the bug that IR lights will turn on/off when motion trigger.
2)Add option to set preset position for the camera or diable preset.

Βασίλης said...

I updated the firmware. Unfortunately the IR bug is still there. I didn' t test the preset position.

Bubbah said...

No more link today. They probably realized the fw was not ready for release.

paillassou said...

Hello to everyone from France!

Are you able to connect the new camera[b] FI8918W [/b] to a wireless network on [b]channel 12 or channel 13 [/b]?

I am forced to switch to channel 11 for the FI8918W found my wireless network.

FYI:
I've got 3 other old FI8908W and I have no problem => they are all connected on channel 13
and work perfectly in that configuration !

Thank you for your answers ;)
BR

paillassou
http://forum.hardware.fr/hfr/HardwarePeripheriques/Webcam/fi8918w-visioncam-camhed02ipw-sujet_50586_1.htm

Bubbah said...

Salut paillassou!
I've only tested 6 and 11 which both work (Main router Billion 7402gxl + Linksys WAG200G as repeater)

robopope said...

All:

I picked up a couple of 2.1mm 160-Degree Wide Angle Lens to replace the, er, weak lenses in my Foscam FI8918W. Anybody know the proper procedure for doing so?

Unknown said...

@Robopope

Just unscrew it from the cam,and crew the new one.My cam had the white round frame with no glue, so I just pull it out and unscrew the lens.
Then while you crew the new one, keep the cam on so you can see if it shows a clear image or not, crew the lens until the image is good.

Unknown said...

The last update for the fi8918w solved the IR problem. with this update its a very good camera.

rodvaN said...

Hello..
Im trying to use this cameras in Zoneminder. At first it worked under the videostream.cgi?user=admin&pwd= .. but now it wont load. Dont know why in explorer it tries to download something when i try accessing it, but in chrome and firefox it will load correctly. Is this a firmware fail?
How can I fix this and acomplish to monitor the cameras under Zoneminder?
Thanks in advance.

mick said...

guys, just to confirm that I fixed the volume problem by soldering a 2k resistor over the 47k resistor. The thing is really tiny and I neither have the tools or skills so it looks messy, but the volume is OK now. Sound quality is still very average.

mick said...

.... I bought this microphone:
http://www.dealextreme.com/details.dx/sku.4468
sound is great now!

Admin said...

This is really strange... The cam works fine on ethernet, but I can't find any wireless networks. I worked once, but now (even after the latest firmware upgrade) I never see any wireless networks when I click 'scan'. Does anyone know a solution to this problem?

Unknown said...

@Admin : i have the same problem as you ! 2 cam fi8918w and 2 similar problems :
the first cam never sees my SSID
the 2° cam scan correctly the SSID but when i complet correctly all fields ( wep, keywep ...) i press submit button, i unplugge the LAn and then nothing !

any idea ?

Unknown said...

Upgraded to latest firmware lr_cmos_11_22_2_30.bin and 2.4.18.15.004.bin.
I found that certain symbols in the Share Key are not accepted. These include # & % and + althought there may be more. Why do you have to have your router's SSID visible?

DonnitaMae said...

@Andy this is what I did to view in a browser with a Dlink cam. I disabled user access controls in the cam's setup utility and then accessed the cam in a browser window outside my network.

http://"cam's url:port"/video.cgi?a=.mjpg

Formatted example:
http://68.34.47.213:5002/video.cgi?a=.mjpg

fincan said...

For people who have issues with wireless connection, in my case I had to set it with Internet Explorer to make it work. With firefox it simply did not connect.

For me the biggest drawback of this "security" camera is that the camera itself does not support any sort of security! No https support, no email alert for email accounts with SSL/TLS connections (gmail for example) and no SFTP ability (plain-old-easy-to-sniff-the-password FTP only). It beats me why they don't support any of these above.

Also, Center button on the web gui results in camera pointing to sky and pan from left to right and right to left aimlessly, stopping whenever it feels like, showing the ceiling.

Firmware: 11.22.2.30
Web UI: 2.4.18.15

Bubbah said...

@fincan
true but I don't think any camera of that price range does encryption. (The inability to connect to a router that is not broadcasting is another problem as well)

I use a the Surveillance Station of a Synology DiskStation as a workaround. It's a NAS with an IP Camera client that can works over HTTPS.

I don't see that problem with the centering, you should try the following PTZ settings:
disable preset: ticked
go center on boot: not ticked
or, if you use the preset, make sure you defined them.

fincan said...

Thanks Bubbah, apparently even though my Web GUI showed the latest version, I still needed to upgrade the GUI as well. After that disable/enable preset buttons showed up on the GUI.

Now if we can only open/mount the firmware image properly, adding SFTP would be fairly easy.

Anyway, I simply connect to it through my home made vpn server (openvpn running on a dd-wrt loaded wireless router).

Also, does anyone have problems with foscam dropping from wireless, or actually losing it's IP address while staying connected?

Unknown said...

I have two cams I can view both at home threw router but when I go else where and view from web on IE only see one 2nd don't load . can see second if I add :81 at ed of IP address fist one is on 80 port second on 81 port. Like to both on same page any Help

Anonymous said...

I made my FI8918W accessible to the public, so if you want to take it for a test spin go to http://www.cadecam.com/?page_id=944

Bubbah said...

thanks Randy

@kgmkeith
then you need to setup the dydns url's for each camera under the multi-device setup. If you only specify the inernal IP, it will not go through.
See "FAQ for IP Cameras" and Foscam manual.

Anonymous said...

I want to add a small external mic & speaker but can't find the ohms for either in the spec. Anyone know what to buy? Thanks, great forum!

Unknown said...

hey fincan ... yes my brand new FI8918W won't connect wirelessly to my ddwrt with wpa 2 personal .... it won't get an IP ... you can see the mac address connect ... then for a few seconds it gets an IP and then it disconnects ......

I've tried manual and dhcp address and nothing.....

anyone with a solution?

fincan said...

serverleader, I have the exact same config. actually (dd-wrt router with wpa2-personal).

Couldn't find a solution so far.

Anonymous said...

I had the wpa2-personal problem as well, the fix was to shorten the key.

Unknown said...

Hi, I just bought one of these cameras. I purchased it from a reseller that is listed on the Foscam site as an official reseller, but now I'm worried.

I see the post on this site about how to distinguish the real and counterfeit FI8908w. But I don't see anything about the FI8918W. Is the information the same? If not, is there any way to distinguish real from counterfeit?

Bubbah said...

@Roxanne,
I don't think there are clones of this new model yet. You could still contact foscam.com and send them your Device ID (from the Device Status screen). They'd tell you for sure.

Anonymous said...

We had trouble getting the camera to work wirelessly, then discovered that the encryption key we have on our router is too long (it was insanely long). When we changed the encryption key, it worked perfectly.

Bubbah said...

@johnneyboy & delaneyjp
I've updated the "Faq for Ip cameras" with this information. I thought I posted that already some time ago but could not retrieve it, so this is done now.

Unknown said...

Hi,
I want to order some Foscam Products from reseller in Chine (goodluckbuy).
How can use Cam in Europe? Do the Cameras come with European 220V Power Adapter? Do they a European Power Plug?

Bubbah said...

@Ercan
Normally these eBay shops provide the adaptor suitable for your country but you should check with the seller directly.
Considering the shipping and possible VAT if intercepted by the customs, you may want to consider the few extra buck to buy from a reseller within EU. Also a good idea if you ever need to ship it back.

Stone23 said...

Hi all. I just got two of the FI8918W bad boys. Everything is setup correctly but I can't seem to listen to or hear sound. I see there is an input and output on the back, but I assume that is if you want to connect to a better mic or larger speaker. What am I doing wrong?

Bubbah said...

@ Stone23
appart from the possible problem with the early version of the FI8918W explained above, if you don't get any sound at all, then you're probably in the "Push Server" interface, that's the one for Firefox, Chrome, ...
The 2-way sound can only be controlled from the IE (ActiveX) interface, or a capable external ip camera client. You can also intercept the streaming from a player like VLC with that kind of url:
http://ipcamurl/videostream.asf.
There's a faq on this blog giving the details.
cheers

Anonymous said...

Hi
I have the same problem:

Device ID 000DC5D1DA11
Device Firmware Version 11.22.2.30
Device Embeded Web UI Version 2.4.18.15
Alias noname
Alarm Status None
DDNS Status No Action
UPnP Status UPnP Succeed


I try the upper writes.
WEB/WPA/WPA2/no encryption.
without MWW

My router Linksys Wrt610n 2.0 version with Firmware: DD-WRT v24-sp2 (04/23/10) mega

At my friend I tried it at first, on TP-LINK router. With TP-LINK router works fine. But @ home, with DD-WRT dose not Work

allan said...

Regarding foscam cameras dropping their connection to WIFI routers, I've found the router is most likely the issue in my case... swiched from a cheap pre-n router back to a cheap 802.11G router and it hasn't dropped since.

http://allankosowan.com/FOSCAM.htm

Adrian Murillo said...

Hello All,

in regards to the comment about the " possibility to set a unique file name or a file-naming loop to limit the quantity of pictures being stored."

I solved this by creating a VBS script that will move the pictures taken by day to a new folder every day. the folder is created automatically with the format mm-dd-yyyy, in this way you can keep a backup of your images sorted by day.

you can keep them as long as you want, depending on your storage capacity.

trilamb said...

Are you able to turn off the actual base mic for an external mic only?

ab123 said...

Saw the comment above about lack of security. Has this been changed at all with recent firmwares?

Bubbah said...

@ab123
nope, despite them saying they're working on it, I don't believe we'll see encrypted access anytime soon on a device of this price range.

Anonymous said...

I'm only getting 1-2 fps and this is with the came sitting ON TOP or the wireless router. Pure junk.

Unknown said...

I bought 2 of these and love them (the new ones). Very powerful, especially for the $90. But I have an issue that I am unaware how to fix. I have a camera with the latest firmware and web-ware installed (the version that supports gmail) and it's at a cabin in the mountains with wifi (and no computer on the network). I can view it remotely, control it, etc. But when it detects motion, it doesn't send an email with the attachment image. I know the email is setup correctly because I get the test emails and the 'ip address' emails when it boots up. I have all the motion stuff correct (it detects motion and records video on the viewing computer). I don't get an 'alarm' notice emailed at all. Does there have to be a computer in the network with the camera in order for it to send images? The other one I have seems to work okay, but there are computers within the network of the camera.

Unknown said...

and yes, 'upload image on alarm' is selected

Bubbah said...

@Chris
I don't have that problem but only use non-TLS smtp because my FI8918W is an early hardware platform and does not support encryption.
Maybe you should test to see if non-TLS on port 25 works better. you can use "gmail-smtp-in.l.google.com" as SMTP server. Always check your Spam inbox as well just in case.
If nothing works, then you should really check directly with Foscam: www.foscam.com/contact.aspx

Unknown said...

I will try that. So just to be clear on my understanding of the camera and how it works...there shouldn't have to be any computer on and 'inside the network' with the camera that is needed to capture the video, create images and email them out? the camera is a stand alone server that should be able to send all that out by itself?

Unknown said...

correct .. the camera does all that by it self .... but i'm on the same boat... after updating the firmware i have not been able to get the email to work with gmail....

Unknown said...

When I used the gmail-smtp-in.l.google.com settings and 'no authentication needed' and port 25, the test said 'successful', but the email never came in. When I put it back to the smtp.gmail.com port 465 and TLS settings, the test email went through, but still not getting alarm messages. I'm sending the emails from a gmail to the same gmail account...so it's all 'within' gmail.

Bubbah said...

You should really check if the emails have not been sent to the spam inbox. If I use my email as the Sender, Gmail filters it until I click on "not Spam" but keeps on warning "this email may not have been sent by ...", which is right:
The sender can actually be any fantasist email of your invention. I know use it like "LivingRoom@home.ie" even though no such address really exists. It will appear as "Living Room" in your inbox.
Other tests you could try: send to another non-gmail email account, try another free SMTP server (most ISP have one that doesn't reauire authentication). Try the upload to FTP aciton to see if the problem is confined to the email only...but first check the Spam box!

Unknown said...

It's like the failure is between the camera and the internet when sending pictures/motion alarm notices. If I am accessing/watching the camera from a remote location, I can do 'test emails' and get them to Gmail. When I reboot the camera, I get the url email. I check the 'sent' folder and the test emails and URL emails are in the 'sent'. I then trigger the motion alarm...the camera records video to the computer I am watching from, does the 'alarm' thing, but never sends a pic/alarm email...even though those are checked off in the alarm settings. This is frusturating. I also have Charter emails, but when I try to do the settings for charter, it can never connect to the server....thought gmail would be best. The emails aren't ending up in Spam for gmail....checked. But that was a good recommendation....thanks for that.

Anonymous said...

I have a New FI8918W in a dome, everytime it reboots the IR light turns on, and the camera moves all over. Is there a way to disble the IR light and stop the movement after a reboot?

Bubbah said...

@TXMav
For the movement, you need to activate "disable
preset" and clear the "Go center on boot" options in PTZ settings, or issue /set_misc.cgi?ptz_center_onstart=0 as part of the url.
Regarding the IR light, it can be controlled either from the "Live Video" interface or with /decoder_control.cgi?command=94
but I'm not sure this one remains set after a reboot.

Unknown said...

Okay, so I had the problem of it not sending alarm emails (but it was sending the test emails and boot up emails). I got ahold of Foscam tech support here in the US (took many emails to get to this point). The problem was that I had checked 'upload images on alarm' thinking that was how we would send an image with an email...but I guess that is for FTP uploads and over rides the email setting. Once I 'unchecked' the upload image on alarm..the emails started going through WITH the alarm images.

Anonymous said...

HI all, extremely helpful thread here. Just installed one of two new 18918's, and all went well except for one issue - the audio is horrendous! Loud, scratchy, garbled, you can't hear anything. It's terrible. Any suggestions? Thought maybe it was some kind of static issue, so moved the camera, but no matter where it goes it's got that horrendously loud crap coming out of it.

Unknown said...

Any solution to connect on channel 13? this new mode only let you use channel from 1 to 11.

Paul Treston said...

I was considering purchasing one of these to use as a baby monitor as I don't want to fork out another £100+ on a dedicated video baby monitor solution. I am competent in IT so set up should be fine, but my concerns are around the audio quality. How good is it ?

Bubbah said...

@Delafontay
Sound on old FI8908 was terrible, now with FI8918 it's "better" but not great. As far as I can tell, this is quite the case for most other low cost IP cameras. At least this one allows to plug a external microphone (and speaker)which I would recommend in your case.
Also have a look at the post on "3rd party applications" as there is an app dedicated on baby monitoring using ip cam.

fincan said...

@Delfontay:

Video wise it is great as a baby monitor, but the microphone not even slightly comparable to dedicated baby monitor mics. I am using it with a voice only baby monitor.
It has an external mic input but I did not try it.

Paul Treston said...

That's a shame. Bad audio quality would be a deal breaker for what I would want to use it for. I may have to just bite the bullet and buy a 2nd video baby monitor (#2 baby on the way).

kev said...

hi...i need to have a zoom lens on this camera...i cant mount it close enough to my fish tank to make it worthwhile viewing at the moment .... does anybody know what lens i should buy (i realise that it wont be remote controllable...that would be marvellous though!!). please let me know!

kev said...

answered my own question - http://www.ebay.co.uk/itm/8mm-Board-Lens-Foscam-FI8918W-FI8908W-CCTV-00335-/140653450568?pt=UK_CCTV&hash=item20bf995548#ht_2636wt_958

sell them. im trying the 8mm - i will let you know how it is.

Anonymous said...

@ Delafontay it seems to be hit or miss on the audio, I have one with exceptional audio quality and one that I can't hear a thing over it, it's all noise. Can't get anyone at Foscam to answer my questions regarding the unit and if I could do a firmware reset or something to try and clear that up.

Chris said...

While the camera seems great for the price, the problem with the wifi seems to be rampant. I have the 8918W and it simply will NOT connect to either wifi routers. I'm very IT savvy and nothing I do works.
To add insult to injury, I bought the device off of Amazon. When I called Foscam for support, the guy said I could pay $50 and have support and install (nearly as much as I paid for the camera). If I didn't want to do that, then I shouldn't have bought it from Amazon and that I should call them for support.
That's what I call a quality company! Not only that, but their support line is a Skype number.

Bubbah said...

@Chris
check the post "FAQ for ip cameras", there qre several know reasons for the camera not connecting: AP name too long or with special characters, same for password, also the wifi channel 13+ seems not supported by thei 'new' wifi board, also AP cannot be 'hidden',...

Chris said...

Thanks for the pointers, Bubbah. Unfortunately I had checked that FAQ and none of those apply. I can see any SSIDs after upgrading to the latest firmware. My SSID is dlink and I've tried every channel. Also, the password has no special characters. I've even turned off security and that didn't work. I'm at a total loss.

John Baxendale | Siftah said...

I used to have problems with the WiFi not connecting (using a TKIP+AES encryption type). Since swapping from DHCP to a fixed IP, I've not seen the problem any more - it seemed like DHCP was actually the problem, rather than the wireless.

I never confirmed this by checking the DHCP logs, but maybe worth a try if you're having similar problems.

Unknown said...

get the latest firmwares here:

http://www.foscam.my/news.php?article=39

Unknown said...

I had the same problem regarding email on alert......what i realized after going through dozens of comments on how its a firmware problem etc etc was that you DO NOT enable upload image on alarm.....that setting is to send an image via ftp to the internet! disable upload image on alert and it works. why why why do companies have to make something simple sooo complicated.

BrianOG said...

An ActiveX interface is mentioned in the article above. Does this mean that remote pan/tilt/etc support is only available on IE? Or is there an alternative interface support for Firefox or Chrome on Mac or Linux?

I'm thinking of getting a pair of these. My requirements are to be able to remotely monitor/control the cameras via browser & iPhone app.

Bubbah said...

There's an alternative interface for non-IE browsers and it has P&T controls, but like for most IP cameras, not all the functions are in there. For smartphones, the IP Camera Viewer from Hit-mob is simply the best.

Yemi said...

Folks, Help. The pop up file keeps coming up despite me removing all ticks in alarm section. I dont know how to stop it. I went through each of my 5 cameras but it still comes up

kaonyx said...

Hi Guyz
I have FI8918W (the white model) and all in all I am satisfied.
I found a problem though.
I gave my cam a static IP and I access it remotely just fine, in fact I redirect a simple domain name to the dynamic dns of the cam, so my partner can easily monitor it.
At home I have a wireless A/P (TP-LINK) connected to a switch where I plug in the modem/router (DLINK) and other devices (eg. Raspberry pi - yummy!) on my LAN.

Now I cycled the power to the access point to test how robust my setup is, but although other devices in the house all reconnect - the Foscam doesn't.
In fact I need to reboot the cam - catch 22 if I were remote.
What is up with that? Did I miss something?
Am I doing something wrong? Is there something I should be doing?



kaonyx said...

I forgot to mention:
System Firmware Version 1.2.1.1
App Firmware Version 1.1.1.12
Web Version 2.0.0.0
Plug-In Version 2.0.0.4

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